Terms & Conditions

Business Intelligence Hub (the "Service") is provided by Monisha Sharma, an individual seller ("we", "us"). By using the Service you are contracting with Monisha Sharma. By accessing or continuing to use the Service, you agree to these Terms.

1. The Service

The Service lets you upload data files and analyse them in your browser with statistics, charts, forecasts and dashboards. Premium plans add an AI analyst and custom data modeling with a limited number of AI requests per plan. AI-generated findings may be inaccurate or incomplete; check them before relying on them, and do not treat them as professional financial, legal, medical or other regulated advice.

2. Eligibility and accounts

You must be of legal age in your country, or have authority to bind the organization you use the Service for. Keep your sign-in details confidential; you are responsible for activity under your account and for providing accurate information.

3. Acceptable use

You must not misuse the Service, including:

• using it for any unlawful purpose or to process data you have no right to use;
• fraud, spam, or deceptive activity;
• infringing anyone's intellectual property or other rights;
• interfering with security, including uploading malware, probing or scanning systems, scraping, or attempting to bypass usage limits or access controls;
• reverse engineering, reselling or redistributing the Service, or trying to make the AI produce harmful or illegal content.

4. Your data and AI outputs

Your files are processed in your browser and remain yours. When you use the AI features, a computed summary of your data and your question are sent to process your request; you grant us a limited permission to process them solely to provide the Service. You are responsible for your questions and how you use the results. If you believe content infringes your rights, contact monisha.ms.sharma@gmail.com; we may remove content or suspend accounts for repeated infringement.

5. Intellectual property

Monisha Sharma owns the Service and all related intellectual property, including the software, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within your plan.

6. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, renewal, cancellation and refund terms are set out in Paddle's Buyer Terms. Plans currently offered: a 7-day pass and a monthly subscription that renews each month until cancelled; after cancelling, access continues until the end of the paid period. See our Refund Policy.

7. Service level

We work to keep the Service available, but we do not guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, the Service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose.

8. Suspension and termination

We may suspend or end your access for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. When access ends, premium features stop; your files are never stored by us, and account records are handled as described in our Privacy Notice.

9. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses (such as lost profits, data or goodwill), and our total liability is limited to the fees you paid in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury where the law does not allow it.

10. General

We may update these Terms; continued use means you accept the updated version. These Terms are governed by the laws of the seller's place of residence.

11. Contact

Email monisha.ms.sharma@gmail.com · Phone +1 (717) 690-6030. Replies within two business days.